We all love WordPress (or atleast you should). Why? Because WordPress rocks. And why do they rock? Because they listen to their users, a lot.
WordPress likes getting feedback.
Along with that they also have an active Ideas forum, IRC channel, a support forum and a support contact form. They even have an obvious “Feedback” tab on the admin panel for the nearly 1 million wordpress.com users.
Needless to say I think WordPress gets tons of feedback and they use that feedback to build a better product. A product that they know their users will love. Why will they love it? Because their users told them.